Boden AU Reviews

Bodenclothing.com.au offers a wide range of clothing for women, men, and children. They have a variety of items including dresses, jumpers, cardigans, tops, blouses, t-shirts, vests, swimwear, pants, jeans, skirts, suits, tailoring, blazers, coats, jackets, athleisure, shorts, sleepwear, shoes, loafers, flats, heels, bags, jewellery, belts, and gifts. They also offer a 20% discount on full price styles with a specific code and free delivery for orders over $200. The prices for their items vary. For instance, the Button Detail Stitch Jumper is priced at $170.00, the Kate Midi Shirt Dress is $235.00, and the Jersey Maxi Wrap Dress is $230.00. They also have sales where you can get items at a discounted price, like a dress that was originally $180.00 is now $108.00. Please note that these prices are subject to change and it's best to check the website for the most current prices.

Bodenclothing.com.au is an online clothing store that offers a variety of products including tops, pants, shoes, and accessories for women. The website is ranked #417 in the Fashion and Apparel category and #415549 globally as of January 2024. The website's traffic has increased by 104.1% compared to the previous month. The average visit duration on the site is 6 minutes, with visitors viewing an average of 2.85 pages per visit. The website accepts most major credit cards, Apple Pay, PayPal, and Afterpay as payment methods. Payments are only taken when items have been dispatched. If a pre-order item is purchased, payment won't be taken until the item leaves the warehouse. If the order is cancelled before it has been processed, the payment will not be taken. If the order has already been processed, the normal returns procedures will need to be followed. The website operates a no-quibbles returns policy.

The website bodenclothing.com.au accepts the following payment methods: Visa, Mastercard, Apple Pay, PayPal, and Afterpay. Please note that all credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If you choose to pay by Afterpay or PayPal, your payment information will be available in your associated Afterpay or PayPal account. Please note that Afterpay & PayPal are not available on orders containing pre-order items. Whether you choose to pay by credit, debit card or Apple Pay, they only take payment when your items have been despatched. Only items that are available are charged so, if you buy a pre-order item(s), they won’t charge you for it until it leaves their warehouse.

Bodenclothing.com.au does accept Apple Pay as a payment method. When you're ready to checkout, you can select Apple Pay as your payment option. If you're using an iPhone or Apple Watch, you can double-click the side button to bring up your default card. To use a different card, tap your default card to see your other cards, then tap a new card and authenticate. Hold the top of your iPhone or the display of your Apple Watch near the contactless reader until you see 'Done' and a checkmark appear on the display. If you're making a purchase online or within apps, you can tap the Apple Pay button or choose Apple Pay as your payment method. Confirm the payment with Face ID, Touch ID, or your passcode. When your payment is successful, you'll see 'Done' and a tick on the screen. Please note that all credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, Boden will not be liable for any delay or non-delivery. If you have any issues, please contact Boden's customer service for further assistance.

Bodenclothing.com.au operates a returns policy for orders made directly through their site. If you return an item in its original condition within 90-days of receipt, or 14-days for sale items, they will refund the amount you paid for the item. Your refund will be adjusted if any offer or discount was applied to your order. The following are non-refundable: Swimwear, if the hygiene strips have been removed; Earrings, if the internal packaging seal has been broken; Face covering products, if the packaging has been opened.

They also offer a 365-day Quality Guarantee. After their standard 90-day return period, or 14 days for sale items, you can return anything that does not meet their quality expectations up until one year after your order arrived for account credit. With faulty items, within 6 months, they will replace your item (subject to availability), or give you your money back. From 6-12 months, they will credit your Boden account for the amount paid. Account credit can be used on any future order, including sale items, and has no expiry date.

To return an order via Australia Post, complete the returns note included with your order and enclose it in the returns parcel. Attach the returns address label securely to your returns parcel. Take your parcel to your local Post Office and pay for postage. Remember to ask for proof of postage. Please allow up to 14 days for your returned parcel to reach them. They will send you an email as soon as your return has been processed. If you paid for your order using Klarna, don't forget to report your return in the Klarna App. This will pause your invoice, allowing time for the return to be registered by Boden and your invoice to be updated accordingly.

To return via Australia Post, please send them to: ATTN Boden Returns CT Freight Returns PO Box 6052 CHULLORA NSW 1405. They process your returns in Australia, rather than waiting for them to get back to the UK. They try to process them as quickly as possible, but it can take up to 14 days when they’re very busy. They don’t offer exchanges, but there’s no need to worry. Simply return your item(s) for a refund and place a new order online, where you can see up-to-date stock and delivery information.